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Terms of Service

The rules of engagement for the ultimate social casino experience.

Effective Date: July 23, 2026

Welcome to Slotomania, the world's most vibrant and engaging free-to-play social casino platform. These Terms of Service (the "Terms", "Agreement", or "TOS") constitute a legally binding agreement between you (the "User", "Player", or "You") and Playtika Ltd. (the "Company", "we", "us", or "our"). This document rigorously governs your access to and use of the Slotomania website, our mobile applications available on iOS and Android, our Facebook integrated applications, and any other related services, features, or content provided by us (collectively, the "Service").

Please read these Terms carefully before completing your Slotomania login. By downloading, accessing, browsing, or utilizing the Service in any capacity—including playing our games, creating an account, or purchasing virtual items—you explicitly acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to every provision contained within this Agreement, you must immediately cease all use of the Service and delete any associated applications from your devices.

Crucial Notice: Amusement Purposes Only

Slotomania is exclusively a social casino. The Service is intended strictly for amusement and entertainment purposes. We do not offer "real money gambling" or any opportunity to win real money, physical prizes, or tangible rewards based on the outcome of our games. Practice or success at social casino gaming does not imply, guarantee, or suggest future success at real money gambling.

1. Eligibility and Access Restrictions

The Service is a premium entertainment platform designed for mature audiences. To maintain the integrity of our community and comply with global regulatory frameworks, strict eligibility requirements are enforced.

A. Age Requirement

You must be at least twenty-one (21) years of age to access the Service, execute a Slotomania login, or participate in any of our games. By accessing the platform, you represent and warrant that you meet this minimum age requirement. We reserve the right to request age verification documentation at any time and may suspend or terminate accounts suspected of belonging to minors.

B. Jurisdictional Limitations

While Slotomania is a global phenomenon, access to the Service may be prohibited or restricted in certain countries, states, or local jurisdictions. You are solely responsible for ensuring that your use of the social casino complies with all applicable laws in your physical location. The Company makes no representation that the Service is appropriate, legal, or available for use in all locations.

2. Account Creation and Security

To fully experience the depth of the Slotomania universe—including participating in SlotoQuests, joining SlotoClans, and preserving your virtual coin balance—you must register and create a user account.

A. The Registration Process

You may create an account by utilizing third-party social networking services (such as Facebook or Apple ID) or by providing a valid email address. When you create an account, you agree to provide accurate, current, and complete information. You are strictly prohibited from creating an account using a false identity, a deceptive alias, or on behalf of someone other than yourself.

B. Account Confidentiality

You are entirely responsible for maintaining the confidentiality of your Slotomania login credentials. You agree not to share your password, allow anyone else to access your account, or engage in any action that might jeopardize the security of your profile. The Company will not be held liable for any losses or damages, including the loss of virtual items or progress, resulting from your failure to safeguard your login information. Any activity conducted through your account will be deemed to have been authorized by you.

C. Single Account Policy

Players are permitted to maintain only one (1) active account on the Service. Creating multiple accounts to exploit daily bonuses, manipulate the gifting system, or bypass restrictions is a severe violation of these Terms and will result in the immediate, permanent banning of all associated accounts and the forfeiture of all virtual balances.

3. Virtual Currency and In-App Purchases

The economy of the social casino revolves entirely around digital assets. Understanding the nature of these assets is critical to your use of the platform.

A. Nature of Virtual Coins

During your time on the platform, you may earn, win, or purchase virtual "Coins," "Gems," "Cards," or other virtual items (collectively, "Virtual Currency"). This Virtual Currency is used exclusively to place bets on our free slot machines and access premium content within the game. Virtual Currency has no real-world monetary value. It cannot be exchanged, cashed out, redeemed for fiat currency, sold, or transferred to other individuals outside of the explicit gifting mechanics provided within the game.

B. Purchasing Virtual Items

While the game is completely free-to-play, we offer users the option to purchase additional Virtual Currency to enhance their experience. All purchases made through the Apple App Store, Google Play Store, Facebook, or our secure web portals are final, non-refundable, and non-transferable, except at the sole discretion of the Company or as mandated by applicable consumer protection laws.

C. License to Virtual Currency

When you "buy" or "earn" Virtual Currency, you are not actually acquiring ownership of a digital asset. Instead, you are purchasing a limited, personal, revocable, non-transferable license to use the Virtual Currency solely within the Slotomania Service. The Company retains absolute ownership and control over all Virtual Currency and reserves the right to manage, regulate, control, modify, or eliminate it at any time, with or without notice, without incurring any liability to you.

4. User Conduct and Acceptable Use Policy

Slotomania thrives on a positive, engaging, and friendly community atmosphere. To preserve this environment, we enforce a strict code of conduct. By utilizing the Service, you agree that you will NOT engage in any of the following prohibited activities:

  • Cheating and Exploits: Utilizing third-party software, bots, macros, hacks, or any automated systems designed to modify the game experience, manipulate the random number generators (RNG), or accumulate free coins artificially.
  • Commercial Activity: Attempting to sell, lease, trade, or transfer your Slotomania account, your Virtual Currency, or your SlotoCards to other individuals for real-world money.
  • Harassment and Toxicity: Using the in-game chat, SlotoClan messaging boards, or our associated social media pages to transmit content that is abusive, threatening, defamatory, racially offensive, sexist, sexually explicit, or otherwise objectionable.
  • System Interference: Engaging in any action that imposes an unreasonable load on our infrastructure, attempting to execute denial-of-service (DoS) attacks, or distributing viruses, spyware, or malicious code through the Service.
  • Fraudulent Transactions: Utilizing stolen payment methods to purchase Virtual Currency or initiating unjustified chargebacks through your payment provider.

We reserve the right to actively monitor user behavior and in-game communications. Any violation of these conduct rules will result in immediate disciplinary action, which may include temporary chat mutes, account suspension, or permanent termination without compensation.

5. Social Features, SlotoClans, and Player Interaction

A core pillar of the Slotomania experience is community interaction. The Service offers various features allowing you to connect with friends, join "SlotoClans," and trade collectible items.

When you participate in these social features, you acknowledge that your profile name, avatar, VIP status, and certain gameplay statistics may be visible to other players. You are solely responsible for your interactions with other users. The Company provides the platform for communication but is not responsible for the conduct of any user. We reserve the right, but have no obligation, to mediate disputes between players or intervene in SlotoClan leadership conflicts.

6. Intellectual Property Rights

The entire Slotomania Service—including but not limited to all software code, game mechanics, audiovisual displays, slot machine themes, characters (like Lucy), graphics, music, user interfaces, trademarks, logos, and written content—is the exclusive property of Playtika Ltd. and is protected by international copyright, trademark, and intellectual property laws.

You are granted a personal, non-exclusive, non-transferable, and revocable limited license to access and use the Service for your own non-commercial entertainment purposes. You may not copy, reproduce, distribute, reverse-engineer, decompile, modify, or create derivative works from any part of the Service without our express, prior written consent.

7. Updates, Modifications, and Service Interruptions

To keep the social casino fresh and exciting, the Company regularly updates the Service, introducing new games, features, and technical improvements. We may require you to download and install updates to continue using the application on your mobile device.

The Company reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, including the availability of specific slot machines, promotional events, or the Inner Circle VIP program structure. We do not guarantee that the Service will be available at all times without interruption. Server maintenance, technical failures, or circumstances beyond our control (force majeure) may result in temporary downtime. The Company shall not be liable for any loss of Virtual Currency, progress, or access resulting from such interruptions.

8. Disclaimers of Warranties

THE SERVICE, INCLUDING ALL GAMES, VIRTUAL CURRENCY, AND CONTENT, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, PLAYTIKA LTD. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLAYTIKA LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SLOTOMANIA SERVICE.

IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE TOTAL AMOUNT YOU PAID TO THE COMPANY FOR VIRTUAL CURRENCY IN THE ONE HUNDRED AND EIGHTY (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU ENTIRELY.

10. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

A. Initial Dispute Resolution: Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of these Terms or your use of the Service informally by contacting our customer support team. We will attempt to resolve the issue in good faith.

B. Binding Arbitration: If the dispute cannot be resolved informally within thirty (30) days, you and the Company agree that any and all claims shall be resolved exclusively through final and binding arbitration, rather than in a court of law. The arbitration shall be administered by a recognized arbitration provider in accordance with its commercial arbitration rules.

C. Class Action Waiver: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

11. Modifications to the Terms of Service

The digital gaming landscape is dynamic, and regulatory requirements frequently shift. The Company reserves the right, at its sole discretion, to modify, amend, update, or revise these Terms of Service at any time. If we make material changes to this Agreement, we will notify you by updating the "Effective Date" at the top of this page and, where appropriate, providing prominent notice within the Slotomania application.

Your continued use of the Service following the posting of the revised Terms conclusively demonstrates your acceptance of the changes. If you do not agree to the updated Terms, your sole recourse is to terminate your account and cease playing the games.

12. Contact Information and Customer Support

We are dedicated to ensuring your experience spinning the reels is as enjoyable and trouble-free as possible. If you have any questions, concerns, or require clarification regarding these Terms of Service, your account status, or in-app purchases, our support team is ready to assist.

You can reach our customer support department by navigating to the "Customer Support" portal via the in-game menu, clicking the link in the site header, or reviewing our comprehensive Help Center. Thank you for choosing Slotomania as your premier social casino destination.

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SLOTOMANIA IS INTENDED FOR THOSE 21 AND OLDER FOR AMUSEMENT PURPOSES ONLY AND DOES NOT OFFER ‘REAL MONEY’ GAMBLING, OR AN OPPORTUNITY TO WIN REAL MONEY OR REAL PRIZES BASED ON GAME PLAY. PLAYING OR SUCCESS IN THIS GAME DOES NOT IMPLY FUTURE SUCCESS AT ‘REAL MONEY’ GAMBLING.

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